The operational gap
Permit files can move through many people, documents, revisions, inspections, and decisions. Without a shared workflow, applicants ask for status updates while staff manually reconstruct what happened.
A public-sector concept for application intake, document completeness, staff review, inspections, approvals, comments, and applicant status updates.
Permit files can move through many people, documents, revisions, inspections, and decisions. Without a shared workflow, applicants ask for status updates while staff manually reconstruct what happened.
The concept presents a traceable permit file with document checklist, review status, inspection scheduling, comments, and approval history.
Less time spent answering basic status questions
Clearer document completeness and revision tracking
More consistent inspections and approval handoffs
Better audit trail for decisions, comments, and timelines
These artifacts show how a permit workflow can be scoped before development.
A shared state model for intake, review, inspection, revision, and final decision.
A review model for required plans, forms, missing fields, comments, and re-submissions.
A field-ready view for site notes, photos, outcomes, and follow-up tasks.
Map permit types, required documents, review owners, and inspection triggers.
Create a working file view, checklist, status flow, and staff comments loop.
Launch with one permit category before expanding to more complex workflows.
Add reporting, exports, templates, permissions, and staff documentation.
Illustrative prototype, not completed client work. We can adapt this concept to a real context, with scope, risks, data, and delivery steps made clear.