PUBLIC SECTOR

Software automation for public institutions.

Auvant helps municipalities, government organizations, and institutions modernize operations with bilingual, accessible, documented systems built for long-term ownership.

Supplier profile

Supplier profile

Auvant Technologies is a Quebec-based software, AI, and automation company. We design web tools, internal systems, and digital workflows for organizations that need to balance public service, security, accessibility, governance, and long-term maintainability.

Services in French and English

Documentation, handoff, and clear system ownership

Accessibility-oriented design targeting WCAG 2.1 AA

Careful approach to data, access, and deployment

PUBLIC BUYERS

Designed for decision-makers, operations, and IT teams

A public digital project is not won by a polished interface alone. It has to reassure leadership, reduce field-team work, respect IT constraints, and remain understandable after delivery. That combination is what we build around.

Leadership

Clarity on scope, risks, likely costs, decision steps, and expected outcomes.

Operations teams

Fewer calls, less duplicate entry, visible statuses, dashboards, and workflows that reflect real work.

IT and governance

Readable architecture, controlled access, protected secrets, documentation, handoff, and suitable hosting options.

Residents

Bilingual, accessible, mobile-friendly services that are clear enough to use without calling for every question.

How we work with government

How we work with government

The work is structured to reduce procurement risk: clear scope, verifiable milestones, useful documentation, and traceable decisions.

01

Scoping

Objectives, constraints, users, data, risks, and bilingual/accessibility requirements.

02

Specification

Deliverable scope, priorities, architecture, acceptance criteria, and deployment plan.

03

Build

Regular releases, demos, testing, corrections, and continuous documentation.

04

Launch

Controlled deployment, handoff, light training, and post-delivery support.

PUBLIC-SECTOR READY

What makes Auvant ready for public-sector work

We make the work concrete for public teams: understandable requirements, documented decisions, visible risks, and deliverables that are easy to review.

French-first, then bilingual

Content, forms, and workflows are designed to work in French and English without one language feeling secondary.

Verifiable delivery

Each phase can produce evidence: prototype, acceptance criteria, demo, decision log, or documentation.

Maintainable architecture

We prefer choices that are simple to operate, documented, and suited to the organization's internal capacity.

Ownership transfer

The mandate should leave a system that can be understood: versioned code, clear configuration, documentation, and recovery notes.

ALIGNMENT

Alignment matrix

This matrix is not legal advice or a certification. It explains how we structure work to support the obligations of a public organization.

Accessibility

SGQRI / WCAG-oriented design, contrast, keyboard use, labels, semantic structure, and form validation.

Checklist, keyboard tests, interface corrections

Privacy

Data minimization, justified collection, retention discussed, limited access, and validation of required fields.

Data inventory, decision notes, access configuration

Security

Encrypted transport, separated environments, secrets outside code, least-privilege access, and logging according to risk.

Deployment diagram, access log, recovery procedure

Bilingual delivery

Indexable French/English routes and content, consistent labels, bilingual emails, and bilingual form states.

Content inventory, FR/EN pages, consistency review

AI governance

Human oversight, clear limits, useful traceability, escalation, and no fully automated sensitive decisions without proper scoping.

Usage policy, decision register, exception scenarios

Operations

Support documentation, handoff, acceptance criteria, configuration backup, and maintenance plan.

Operations guide, change log, acceptance criteria
Concrete use cases

Concrete use cases

Citizen request intake and internal follow-up automation

Bilingual portals for forms, registrations, or service requests

Document processing, data extraction, and case routing

Dashboards for operations, compliance, or accountability reporting

Case, permit, inspection, or approval workflow tools

Migration, cleanup, and consolidation of operational data

CONCRETE SYSTEMS

Where automation becomes concrete

We frame projects as complete operational systems: residents, staff, data, statuses, exceptions, reporting, and handoff. The goal is to show what changes in a normal workday.

Collection, ecocentre, and sorting guidance

Context

Residents need to know what to put out, when to put it out, what to do after a missed pickup, and where special materials go.

System

Bilingual app with address-based calendar, reminders, reporting, AI sorting guide, ecocentre content, and a staff tracking dashboard.

Artifacts

Route calendar, knowledge base, reporting flow, admin dashboard, exports, and management documentation.

Citizen request portal

Context

Requests arrive by email, phone, generic forms, or social messages, then get lost between departments.

System

One portal with photos, categories, location, status, assignment, internal notes, notifications, and accountability reporting.

Artifacts

Public form, internal queue, access roles, statuses, bilingual notifications, history, and tracking filters.

Permits, inspections, and approvals

Context

Incomplete files, rescheduled inspections, and email follow-up create delays that are hard to explain.

System

Permit workflow with required documents, comments, applicant status, inspection scheduling, approval, and decision history.

Artifacts

Requirement list, applicant portal, staff view, decision log, inspection calendar, and acceptance criteria.

AI-assisted document processing

Context

Teams read, classify, summarize, and re-key repetitive documents even when several steps can be assisted.

System

Console that extracts fields, proposes classification, summarizes content, routes the case, and keeps human validation visible.

Artifacts

Data model, validation rules, review screen, correction log, exports, and AI usage limits.

Vendor and public works coordination

Context

Contracted work needs proof, statuses, exceptions, photos, and fast communication with internal teams.

System

Coordination dashboard with work orders, confirmations, route exceptions, photos, comments, and service-level tracking.

Artifacts

Vendor workspace, operations dashboard, exception management, notifications, attachments, and performance report.

Services public-sector teams search for

Services public-sector teams search for

Teams searching for AI automation Montreal, software design Montreal, public sector software development, or municipal software automation usually share the same need: replacing fragile manual follow-up with reliable, bilingual, governable tools.

AI automation Montreal

Triage, extraction, classification, staff assistance, and automation governed by human validation.

Software design Montreal

Web applications, citizen portals, internal tools, and accessible interfaces for public services.

Workflow automation Quebec

Digital workflows for requests, permits, inspections, approvals, and accountability reporting.

PROCUREMENT FIT

Easy to place inside a procurement process

Auvant can participate without forcing a large project immediately. A mandate can start small, produce concrete deliverables, then expand into implementation.

Scoping noteMap the process, data, users, risks, and implementation estimate.

Functional prototypeTest a real workflow with screens, logic, simulated data, and decision criteria.

Implementation mandateBuild, integrate, document, and launch the system with follow-up.

Vendor collaborationWork with an IT team, integrator, municipal vendor, or existing internal service.

DELIVERABLES

Deliverables a committee can review

We make decisions visible. Even an exploratory mandate should produce artifacts that leadership, operations, IT, and procurement can review without depending on a live demo.

Current-process map

Steps, roles, pain points, systems used, data handled, and recurring exceptions.

Prototype or functional mockups

Key screens, resident path, staff path, error states, and status logic.

Data and access matrix

Collected fields, justification, visibility, roles, retention to discuss, and known risks.

Acceptance criteria

Concrete conditions for saying a feature is ready, testable, and operable.

Implementation plan

Phases, dependencies, migration, training, launch, support, and next decisions.

Handoff guide

Configuration, accounts, environments, basic procedures, and things to watch after launch.

BEFORE BUDGET

Questions we help clarify before budget approval

Which operational problem costs the most time today?

What personal information is actually necessary?

Which users need to view, edit, or approve each step?

Which decisions must remain human even if AI assists the work?

What proof, logging, or reporting will be useful for accountability?

What first deliverable lets the team decide without committing the whole budget at once?

Capability statements

Capability statements

Software automation

Turn manual processes into reliable, measurable, maintainable digital workflows.

Applied AI systems

Assistants, extraction, triage, and decision automation with guardrails and human oversight.

Municipal technology

Tools for citizen services, internal operations, permits, requests, and reporting.

Operational modernization

Reduce duplicate entry, connect existing systems, and improve team visibility.

Accessible bilingual products

French/English interfaces, semantic web, keyboard access, contrast, and accessible forms.

Security, privacy, and governance

We do not claim certifications we do not hold. Our posture is practical: data minimization, access control, encrypted transport, separated environments, logging where needed, version-controlled code, documentation, and hosting choices suited to the mandate.

Accessibility and bilingual delivery

Public-facing projects should be usable by more people, not merely faster to ship. We target WCAG 2.1 AA, test keyboard navigation, pay attention to contrast, and build French and English interfaces from the start.

Practical security posture

Limited accessRoles, permissions, and technical accounts defined around actual need.

Separated environmentsDevelopment, testing, and production separated when the mandate requires it.

Protected secretsAPI keys and sensitive settings kept outside source code.

TraceabilityLogs, change history, and documented decisions according to risk level.

AI with guardrails

AI should help staff and residents, not create a black box. For public services, we design assistants and automations with human validation, response boundaries, and escalation paths.

Assisted responseAI can suggest, summarize, or route, while sensitive decisions remain controlled.

Sources and limitsImportant answers can be tied back to approved rules, documents, or content.

Clear escalationWhen AI is uncertain, the flow should move to a human or official resource.

Sample engagement types

Sample engagement types

These examples illustrate relevant mandate types. They are not presented as past client work.

Citizen request portal

A bilingual form, internal tracking board, notifications, and accountability exports.

Document automation

Field extraction, human validation, case classification, and synchronization with existing tools.

Operational dashboard

Indicators, filters, access roles, and consolidated data to reduce spreadsheet dependency.

STARTING POINT

Starting offer: municipal discovery sprint

A short format to produce something useful before committing to a full implementation.

Week 1

Week 1

Workshops, current process, users, data, risks, and procurement constraints.

Week 2

Week 2

Prototype of key screens, target architecture, and bilingual scenarios.

Week 3

Week 3

Stakeholder validation, adjustments, estimate, and roadmap.

Week 4

Week 4

Decision package: scope, indicative budget, risks, deliverables, and implementation plan.

What the sprint leaves in your hands

Clickable prototype of the main screensSummary of risks, dependencies, and decisions to makeRecommended scope for a first versionIndicative budget and phasing scenarioList of required data, access, and contentNext-step plan usable in an internal discussion
Frequently asked questions

Frequently asked questions

Does Auvant provide AI automation in Montreal?

Yes. Auvant designs AI automation and software automation systems for organizations in Montreal and Quebec, with particular attention to bilingual delivery, accessibility, and documentation.

Can you work with a municipality or public agency?

Yes. We structure mandates for public-sector contexts: clear scope, verifiable milestones, documentation, knowledge transfer, and traceable decisions.

What government processes can be automated?

Strong candidates include citizen requests, permits, inspections, internal follow-up, document processing, operational reports, and dashboards.

How do you approach accessibility and security?

We target WCAG 2.1 AA, design in French and English, minimize collected data, control access, and adapt hosting choices to the mandate requirements.

Ready for a first conversation

A short discussion is often enough to identify the right format: scoping note, proof of concept, fixed mandate, or ongoing support.